What Is Order Fulfillment?

Order fulfilment is the last leg of a logistical process that takes a sales inquiry and translates it into a delivery for the customer. Fulfillment is more than just logistics, however – order fulfilment uk is about managing expectations and customer service. Getting this right is critical to a brand’s reputation, profits and ability to retain clients.

What are the three types of fulfillment centers?

There are several different fulfilment strategies to consider, but they all boil down to the 5 core steps: receiving, processing, packaging, shipping and returns. To make the right decision, ecommerce brands need to understand their unique needs and find a solution that works for them.

Choosing the best option depends on the volume of orders, sales channels, global markets and customisation needs. It is also important for the service to be scalable as the brand grows. This is where a third party logistics (3PL) provider comes in.

A 3PL can handle all aspects of order fulfilment, from warehousing to despatch. They specialise in these tasks and that is their primary business. They can also help a brand with the planning and sourcing of inventory and ensure that the process runs smoothly and efficiently.

When shopping for an ecommerce fulfilment provider, it is important to choose a company that offers clear pricing information and does not have hidden fees. This makes it easier for a business to compare prices and find the best fit. Some services also offer direct communication with warehouse/hub managers, which is a great feature that can improve logistical management and enhance customer satisfaction.